- Feature Links
- About Us
Our Customer Service Center offers services online, by phone, and in office. We are happy to assist you with all of your water service needs. For questions about your utility bill, or to start/stop/transfer service, call Toho Water Authority Customer Service at 407-957-7344.
We understand everyone’s situation is different, and we want to work with you to customize a payment plan that will help you pay off your past due balance. Please call us today at 407-957-7344 or email us at firstname.lastname@example.org
ST. CLOUD CARES UTILITIES ASSISTANCE PROGRAM
Toho Water Authority (Toho), in partnership with the Osceola Council on Aging, provides the St. Cloud Cares program to offer financial assistance to St. Cloud customers who are experiencing financial hardship. To apply call the Council On Aging at 407-846-8532 or visit: https://osceolagenerationsapps.org/services/emergency-water-bill-assistance/
For water, backflow, or sewer concerns
For water, backflow, or sewer concerns, contact Toho Water Authority at 407-957-7344 before calling a plumber, to evaluate if the service of a plumber is necessary. Toho Water Authority will not assume responsibility for incurred costs if you contact a plumber first.
toho water authority
CUSTOMER SERVICE CENTER
1300 9th Street
Building A - First Floor
St. Cloud, FL 34769
Monday - Friday
8 a.m. - 4 p.m. - Walk-in Center
8 a.m. - 5:00 p.m. - Phone