SCU Water Information Portal

  1. St. Cloud Water Update
  2. Water Quality
  3. Polisher
  4. Flushing Locations
  5. MIEX Resin
  6. Water Plant 4 Timeline

Welcome to the St. Cloud Utilities Customer Service Water Information Portal. The purpose of this page is to keep residents and customers of the Utility System informed on a variety of topics of concern including water quality and discoloration, updates on the utility projects and ongoing efforts to address water concerns. 

Water Quality

The City of St. Cloud Environmental Utility department takes drinking water samples regularly for testing by a third-party laboratory to ensure that the drinking water meets all regulatory requirements and is safe to drink.  The results of these samples are reported to the Florida Department of Environmental Protection (FDEP) which is responsible to the Environmental Protection Agency for administration of the federal Safe Drinking Water Act for the State of Florida.  The FDEP requires that all municipal water systems sample and test for a number of Organic and Inorganic Chemicals, Radionuclides, Disinfection By-products, and Bacteria. In all, the City tests for 80 different compounds, disinfection by-products 4 times a year, 70 bacteriological samples every month. To date the City water system is in compliance with all water quality parameters.  


Water Treatment Plant No. 4 Polishing Filter Replacement Project

The City of St. Cloud’s Water Treatment Plant No. 4 utilizes two Polishing Filters to catch and remove resin and other fine particles (the main cause of water discoloration) after primary treatment.  The original Polishing Filters structurally failed and lost operational capacity.  In 2018, the City implemented a project to replace the failed polishers. The project’s main objective is to replace the two existing aluminum Polishing Filters with stainless steel Polishing Filters.  The project also includes replacement of valves and new instrumentation. Completion of the project is anticipated soon.